Personal computers have become a major tool in use every day. There is hardly a place where the topic of computers doesn't come up. Everyone seems to know about computers. If you're new to computers, or just not feeling comfortable with them yet, you've come to the right place. This course will help you develop the computer confidence you need. The introduction phase prepares the individual with base line knowledge and skill level to support hardware & software based on the Intel platform. Upon completion of the Introduction, the candidate is eligible to sit for the CompTIA A+ Exam.